1. Introduction
Day Surgery Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988.2. Collection of Personal Information
We collect personal information that is reasonably necessary for our functions and activities. This may include, but is not limited to:- Name
- Contact details (e.g., email address, phone number)
- Date of birth
- Medical history and health information (sensitive information)
- Information collected via our website (e.g., IP address, browser type)
3. Collection of Sensitive Information
We collect sensitive information, such as medical history and health information, via a web form. We will only collect this information with your consent, unless an exception applies as outlined in the Privacy Act 1988.4. Use of Personal Information
We use your personal information for the following purposes:- To provide and manage our services
- To communicate with you
- To improve our website and services
- To comply with legal and regulatory requirements
5. Disclosure of Personal Information
We may disclose your personal information to:- Our employees and contractors
- Third-party service providers (e.g., IT service providers)
- Regulatory authorities, if required by law
- Other entities within the Monash IVF Group
6. Use of Tracking Technologies
Our website uses Google Tag Manager, Google Analytics 4, Google Ads, and Meta Pixel to collect information about your use of our website. This information helps us understand how visitors interact with our website and improve our services. These tools may collect information such as your IP address, browser type, and pages visited.7. Opting Out of Tracking Technologies
You can opt out of tracking and data collection by adjusting your browser settings or using opt-out features provided by the tracking technologies:
- Google Analytics: You can opt out by installing the Google Analytics Opt-out Browser Add-on.
- Google Ads: You can adjust your ad settings on your Google Account or use the opt-out features provided by Google Ads.
- Meta Pixel: You can adjust your ad preferences on your Facebook account.
8. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. This includes implementing physical, technical, and administrative security measures.
9. Access to and Correction of Personal Information
You have the right to access and correct your personal information held by us. If you wish to access or correct your personal information, please contact us using the details provided below.
10. Complaints
If you have any concerns or complaints about how we handle your personal information, please contact us. We will take your complaint seriously and work to resolve it promptly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be posted on our website, and we encourage you to review it regularly.